PRIVACY POLICY

EA Clinical Solutions LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and SMS messaging features. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:
We may collect personal information including your name, phone number, email address, professional credentials, licensure information, and other details you provide when contacting us, applying for assignments, completing onboarding documents, or communicating with our team.

SMS Communications:
If you opt in to receive SMS messages, we will collect your mobile phone number and message interaction history, including delivery confirmations, replies, and opt-in or opt-out requests.

Usage Data:
We may collect technical information such as your IP address, browser type, device information, and interactions with our website, portal, or digital services.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our staffing and recruitment services.

  • Communicate with you regarding assignments, scheduling, compliance, credentialing, payroll, or other employment-related matters.

  • Send SMS notifications, reminders, or alerts if you have opted in.

  • Verify credentials, licenses, and professional qualifications.

  • Maintain compliance with healthcare regulations and legal requirements.

3. SMS Messaging (10DLC Compliance)

Opt-In:
By providing your mobile phone number and confirming your consent, you agree to receive SMS messages from EA Clinical Solutions LLC. These messages may include staffing updates, scheduling notifications, compliance reminders, onboarding communications, and other relevant business information.

Opt-Out:
You may opt out at any time by replying STOP to any message. After you send STOP, we will confirm your opt-out via SMS. You will not receive further messages unless you choose to re-subscribe.

Help:
For assistance, reply HELP or contact us at 309-592-2160.

Message Frequency:
Message frequency will vary based on your engagement with our services and staffing needs.

Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier. EA Clinical Solutions LLC is not responsible for charges imposed by your carrier.

Carriers Disclaimer:
Mobile carriers are not liable for delayed or undelivered messages.

4. Sharing Your Information

We do not sell your personal information. We may share your information only with:

Service Providers:
Third-party vendors that support our staffing operations, such as communication platforms, credentialing services, payroll processors, or secure document management systems.

Client Facilities:
Healthcare facilities where you may be placed for assignments, for purposes of credentialing, compliance, and scheduling.

Legal Compliance:
When required by law, regulation, court order, or valid legal process.

Business Transfers:
In the event of a merger, acquisition, or sale of company assets.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted electronically.

6. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of certain personal data

  • Limit or withdraw consent for certain uses

To exercise these rights, please contact us at staffing@eaclinical.com or 309-592-2160.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

EA Clinical Solutions LLC may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.